Our Code of Ethics
The
Code of Ethics of the National Association of
REALTORS is a document which is universally recognized by lawyers and
laymen as the measure of professionalism in the real estate industry. It
does not describe the lowest common denominator of permissible behavior
as do the licensing laws of the state. Instead, it outlines the highest
ideals of professional performance the public, and other REALTORS, have
a right to expect from REALTORS.
This means that REALTORS are held to a higher standard of conduct in the industry than are other real estate
licensees. In simple terms, REALTORS are bound by the Code while other real estate
agents are not. While the
Florida
Department of Business and Professional Regulation issues licenses to practice in
Florida
and enforces the statutes of the law, the National Association of REALTORS controls the
Code of Ethics. In the greater Daytona Beach area, the Daytona Beach Area
Association of REALTORS enforces it.
The first Code was adopted in 1913 as one of the fundamental objectives of the founders
of the National Association of REALTORS. Since that time, it has served as a
"golden thread" which binds REALTORS together in a common, continuing quest
for professionalism through the ethical obligations each REALTOR voluntarily adopts when
joining the association. These obligations are based upon moral integrity, competent
service to clients and customers, and dedication to the public interest and welfare.
Consisting of separate Articles, the Code has been amended many times to reflect
changes in the real estate marketplace, the needs of property owners, and the values of
society. But its demand for high standards of professional conduct protecting the rights
of clients and consumers, and safeguarding the rights of all consumers of real estate
services, has not, and will never, change.
The Code of Ethics was amended in 1995 to divide the Code into three sections: duties
to clients and customers, duties to the public, and duties to other REALTORS. These
Articles create enforceable obligations and establish a standard of conduct which
REALTORS must satisfy. They govern REALTORS' conduct in business, and failure to abide
by them may result in disciplinary action.
The Grievance and Professional Standards Committees of the
Daytona Beach Area Association of REALTORS oversee this compliance with the Code of Ethics.
To file a complaint with the Daytona Beach
Area Association of REALTORS, please refer to the
Code of Ethics to determine which, if any, articles have been
violated. Then
click here for more instructions.